Terms & Conditions

TERMS AND CONDITIONS OF ENROLMENT
This fee schedule may be reviewed from time to time. Where possible at least two weeks notice of any changes will be given. The programme reserves the right to add, amend, clarify or delete terms, conditions or policies by issuing newsletters, notices, or posting notification on one of the programme notice boards.

AGREEMENT TO RULES AND MANAGEMENT PEROGATIVE
You agree to abide by the rules of the Programme as set down from time to time by
management, and the expectations set out in the PARENT INFORMATION BOOKLET. Enrolment may be revoked at any time.

PAYMENT TERMS
Our preferred method of payment is by automatic payment, direct debit or EFTPOS if
available. Fees must be maintained at least one week in advance at all times. One week’s fees must be paid before your child starts attending the programme. You accept full responsibility for payment of fees for all days enrolled on the basis of the fee schedule that is current at the time. Irrespective of any arrangement with any third party, including Work and Income, you agree to pay the fees. You understand and accept that if any fee or charge remains unpaid beyond the time specified in the Fee Policy, your child’s enrolment may be cancelled, the debt passed on to a debt collection agency, and that you will be responsible for any costs incurred in this process. Interest may be charged on all overdue balances and any collection costs will be charged to your account.

DEPOSIT
One week’s fees are to be paid on enrolment, which will be applied to your fees account. This is non-refundable if your child does not start with the programme. If you have already submitted a winz OSCAR subsidy application then the deposit is less the confirmed winz subsidy amount received.

WORK AND INCOME
If you believe you are eligible for an OSCAR subsidy please read the Work and Income information sheet available at the programme. Even if you are eligible for an OSCAR subsidy, it remains your responsibility to ensure your account is paid in advance at all times and to pay any part of your fees which are not covered by a subsidy. Always ensure your application/renewal is lodged with Work and Income prior to your child attending the programme, or prior to expiry of the current subsidy i.e. an application or declaration form needs to be completed prior to each school holidays and each school term.

It is your responsibility to keep Work and Income informed of any changes in
circumstances or care arrangements.

ABSENCES
In order to ensure the best care of children in our charge it is important that you inform the programme prior to 12pm on the day your child is going to be absent. The normal fee will be charged. **Failure to notify us will incur an additional fee for the time spent confirming your child’s safety.

STATUTORY HOLIDAYS
All Statutory Holidays during school term time are charged in full.
TEACHER ONLY DAYS AND FULL/HALF DAY CARE DURING SCHOOL TERM
If your child would normally attend this day for Before or After School care and will not be attending a full day for the ‘Teacher Only Day’ or any other day where we offer care due to school closures during the term time e.g. Easter Tuesday, you will be charged the normal fee for your Before/After school booking, unless one weeks notice has been given that your child will not be attending. The fee for these days is at the same rate as our Holiday Programme non trip day charge.

LATE PICKUP FEE
The programme is not authorised to care for your child outside of opening hours. A
penalty of $25 per 15 minutes (or part thereof) may be charged if you fail to collect your child within the agreed times.

CHANGES & NOTICE PERIODS
We require one weeks notice if you wish to terminate or change your childs booking.
Failure to give one weeks notice may result in you being liable for any charges applicable within the one week notice period. Please ensure you advise Work and Income accordingly if appropriate.